- To clean when required, wipe with a dry cloth.
- Do not clean, paint, engrave or use any chemicals on the product.
- Do not bang, or be rough with the handle beyond its normal intended use.
- If excessive force is used on the handle, this can cause the handle to break.
- Our product comes with a 12-month warranty against any manufacturing defects.
- The warranty does not cover damages due to incorrect and inaccurate installation of the product.
- For any guidance or help required with installation, please email us at email@example.com with your order number and a scanned copy of the invoice.
- The warranty does not cover any usage of the product beyond its intended use and wear and tear in the natural course of product usage.
- The warranty is only valid against an original invoice received at the time of purchase.
- All sales are final, except in the case of any manufacturing defects. For any manufacturing defects, we offer easy replacements.
- In the case of transit damage, it rests solely at the discretion of Ebco to process any replacements on a case-by-case basis.
- In case, you receive a defective or damaged product , please contact us within 7 days of receipt. Email us a few photographs with the order number and a scanned copy of the invoice to firstname.lastname@example.org.
- We will assess the damage and revert within 24 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part.